Works to raise awareness, and to prevent and respond to elder abuse and neglect. Provides information, support, advocacy and legal representation for older adults age 55+; and victim services for people age 50+. Offers free financial literacy and elder abuse prevention workshops and training for community groups.  

Seniors Abuse and Information Line       

SAIL is a safe place for older adults, and those who care about them, to speak to a trained intake worker about abuse and any issues that impact the health and well-being of an older adult or wish to receive information about elder abuse prevention. Funded by the province of BC. Available 8:00am – 8:00pm 7 days a week (except statutory holidays).  

Legal Programs (Elder Law Clinic and Legal Advocacy Program)         

Provides free legal advice, advocacy and representation to people who are not able to access legal help due to low income or other barriers on legal issues involving housing, debt, government benefits, financial exploitation, guardianship or capacity, abuse or neglect, age discrimination and residential care. Funded by the Law Foundation of BC.  

Victim Services Program      

Provides information, support and referrals to people aged 50+ who are victims of abuse, including family and sexual violence. Provides support to anyone who has witnessed the abuse of an older adult. Funded by the Province of BC Ministry of Justice, Victim Services and Crime Prevention Division. Available 8:00 am - 8:00 pm, 7 days a week (except holidays). Language interpretation is available 9:00 am - 4:00 pm, Monday to Friday  

Education and Workshops 

Offers free training and workshops on financial literacy and elder abuse prevention to community groups. Funded by the Province of BC - Community Gaming Grant. 

phone (604) 437-1940 or 1 (866) 437-1940